Refund policy

GHOSTS DON'T DO RETURNS, BUT IF SOMETHING'S OFF, LET'S CHAT. PLEASE NOTE, WE ACCEPT RETURNS ONLY WITHIN BALI. REACH OUT WITHIN 14 DAYS FOR HELP!".

RETURNS:

• WE ACCEPT RETURNS WITHIN 14 DAYS OF DELIVERY FOR ITEMS PURCHASED DIRECTLY FROM ISEEGHOSTS WITHIN BALI.
• TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED, UNWORN, AND IN THE SAME CONDITION THAT YOU RECEIVED IT. IT MUST ALSO BE IN THE ORIGINAL PACKAGING.
• DUE TO HYGIENE REASONS, SWIMWEAR CANNOT BE RETURNED UNLESS IT'S DEFECTIVE OR DAMAGED UPON ARRIVAL.

REFUNDS:

• ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL PROCESS YOUR REFUND TO THE ORIGINAL METHOD OF PAYMENT. PLEASE ALLOW 5-7 BUSINESS DAYS FOR THE REFUND TO REFLECT IN YOUR ACCOUNT.

INTERNATIONAL RETURNS:

• WE DO NOT ACCEPT RETURNS FOR INTERNATIONAL ORDERS DUE TO IMPORT TAX POLICIES AND SUSTAINABILITY REASONS.